You will receive a tracking number once your order ships. You may use it to keep track of your orders location at all times by clicking here.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We occasionally run discounts and promotions throughout the year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed as soon as they are received. Most are shipped within 24 hours however, if a fresh fabrication is required, then your purchase may require 5-7 business days to ship. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We generally use USPS as they do deliver to our military bases throughout the world and pretty much everywhere else. If you prefer a different carrier, just let us know using the contact form here and we should have no problem accommodating your request. You’ll be asked to select a delivery method during checkout.
We always aim to make sure our customers love our products and are please with the service, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. Another option would be to utilize our "Returns Center" by clicking here.
It depends on the product. All options are outlined on the product page, so look out for customization options there. If you don't see the answer to your question there, contact us and we'll let you know right away if personalization is possible.
You may check out online as a registered account holder or as a guest. Phone orders can be accepted but online is by far the fastest most accurate method
You can contact us through our contact page! We will be happy to assist you.
No, you don't. You may check out using the "Buy Now" feature for fast checkout or simply checkout as a guest during the checkout process.
We are a family run business so youcontact usdirectly with any concerns or questions you may need addressed.
Justcontact usas soon as possible so that we may begin the process for you and determine if cancellation is possible. If your order has shipped cancellation may not be an option. However we work with our customers, so reach out to us so that we may review all options.